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Apply for IT Support Technician

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IT Support Technician

Corporate IT & MSPs
London, Remote & UK-wide
Full-Time Remote Options Certifications
£16-20/hr

Job Description

We are recruiting IT Support Technicians for 1st and 2nd line positions with corporate IT departments and MSPs. These roles offer opportunities to work with modern technology, develop technical skills, and progress your IT career. Remote, hybrid, and on-site positions available.

Join our network of IT professionals working with diverse clients across financial services, healthcare, legal, and corporate sectors. Whether you specialize in help desk support, desktop engineering, or troubleshooting, we have opportunities to match your expertise.

Requirements

  • IT qualifications (CompTIA A+, Microsoft, or equivalent)
  • Minimum 1 year IT support experience
  • Strong Windows 10/11 knowledge
  • Office 365, Active Directory, Exchange experience
  • Networking fundamentals (TCP/IP, DNS, DHCP)
  • Excellent troubleshooting abilities
  • Ticketing system experience (ServiceNow, Jira, Zendesk)
  • Strong customer service skills
  • Independent working and prioritization
  • Good written and verbal communication
  • ITIL Foundation desirable
  • Full UK driving license for field roles

Key Responsibilities

Provide 1st/2nd line technical support
Troubleshoot hardware, software, network issues
Install and maintain computers
Set up Active Directory accounts
Support Office 365 applications
Perform password resets and access management
Image and deploy computers
Install printers and peripherals
Provide remote support
Document incidents and resolutions
Escalate complex issues appropriately
Participate in IT projects
Maintain IT asset inventory
Follow ITIL best practices

Benefits & Perks

Competitive pay: £16-20 per hour
Remote working for service desk roles
Hybrid working (2-3 days office/home)
Weekly or monthly pay
Latest technology and systems
Training for Microsoft, CompTIA, ITIL
Diverse IT environments
Career progression to senior engineer
Temp-to-perm opportunities
Equipment provided for remote
Pension and benefits for permanent
Professional development budget
Refer-a-friend bonus (£250)
IT community networking events

Ideal Candidate

Passionate about technology
Strong technical aptitude
Excellent customer service
Patient with non-technical users
Organized time management
Works well under pressure
Team player
Stays current with technology
Professional communication
Proactive problem solver

Career Progression

Progress to 3rd Line Support, System Administrator, Network Engineer, or IT Manager. Access to certification training, mentorship, and diverse technical environments.

Apply for This Job

Job Type
Full-Time / Contract
Salary Range
£16-20/hr
Location
London, Remote & UK-wide
Posted
4 days ago

Or call us to discuss:

+44 20 1234 5678

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  • ✓ Check you meet requirements
  • ✓ Prepare references
  • ✓ We respond within 24 hours

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